Our clients are challenged with understanding the adoption of digital transformation culture throughout the organization. Employees, management and all stakeholders should be treated as individuals and be recognized for their contribution to the company’s success. All information should be readily available to every company employee to assist in transforming the business. In sum, the digital transformation of the company should be on a one-to-one basis.
Sextant Digital has worked intimately with over 200 global corporations to understand, value and prioritize transformational change. We use our methodologies to focus the team’s efforts to meet the goals and objectives of the company’s stakeholders.
In parallel with the functional analysis of the applications processes and systems, the information-centered business solutions methodologies employed by Sextant Digital will determine, validate and prioritize the focus of the executive to meet the current and future operational requirements.
In the new global marketplace, our customers demand ideas, programs and solutions tailored to meet very specific business needs and requirements. Sextant Digital is a global organization incorporating a broad range of experienced individuals from varied industries and disciplines.
Sextant Digital Consulting practice offers a variety of services to assist corporations to focus their core transformation competencies on the changing needs of today’s business climate.
Sextant Digital services will be an integral part of the six-week study of the company’s culture. We will use our methodologies to focus the project team’s efforts to meet the goals and objectives of the company’s stakeholders. In parallel with the functional analysis of the application issues and systems, the information-centered business solutions methodologies employed by Sextant Digital will determine, validate and prioritize the focus of the executive to meet the current and future operational requirements.
The company is challenged with understanding the adoption of digital transformation culture throughout the organization. Employees, management and all stakeholders should be treated as individuals and be recognized for their contribution to the company’s success. All information should be readily available to every company employee to assist in transforming the business. In sum, the digital transformation of the company should be on a one-to-one basis.
Potential results of a digital transformation:
Optimum prices for customers could be based on past revenue contributions and profitability.
Customer service issues could be addressed based on detailed knowledge of the customer’s commitment and contribution to the company.
Product development could be driven from the historical and projected customer travel patterns.
Marketing incentives could be targeted to opportunities to influence specific customer demand.
The company’s comprehensive information management systems should encompass business information and related sources. This, coupled with company operational performance and revenue information, could provide the company with the sources and capabilities to reinvent relationships with the customer and the new employee generation.
Better understanding of the company could create the environment originally intended.:
Rewards for the company’s best customers.
High levels of customer service.
Real time ability to react to a changing environment.
A vehicle to communicate the company story to the customer.
Flexibility to define the competitive marketplace.
A facility to cross market with affinity partners.
The information needed to better understand the customer and to develop a truly customer-based focus is available to the company’s today. A facility to capture, manage, maintain and use the information is required.
The power of technologies will give organizations total access to the information they want and need anytime, anywhere — in ever new and useful ways.
Access to all information promises opportunities for companies whose infrastructures, policies and processes are architected to make use of these tools. Sextant Digital has participated in the restructuring of many large corporations towards a customer view of themselves.
Major retailers, Telecom, Transportation, Food & Beverage, Advertising companies and Banks have utilized Sextant Digital’s consulting methodologies and processes to identify, study and act on the changing needs of the business and to enable transformation.
The Sextant Digital team that will participate in the six-week (or longer depending on the depth of the process) study will utilize these same methodologies and activities to focus with company executives on discovering the value and priority for digital transformation.
Starting with the Value Discovery and proceeding through an analysis of the available and potentially applicable information to validate business solutions, we will demonstrate the value of an integrated information system.
At the conclusion of the Value Discovery, we will present the results of our findings in a report that will demonstrate the wealth of information available to the company to transform. We will recommend a course of action consistent with the results of the cross-functional team.
Value Discovery Process
The first step in the Value solution methodology is to establish the executive and end user requirements in as much detail as possible — this stage is called the Value Discovery process.
The objective of the Value Discovery process is to discover the user’s business challenges and the information needs to address the problems. The forum for this process is interviews followed by a workshop. The interviews are used to determine departmental and functional views of the business challenges. The workshop is an environment to develop cross-functional agreement and priorities of the issues to be addressed. The workshop itself should answer four questions:
What are the significant business transformation challenges and issues confronting the participants?
What information/knowledge is required to address these issues?
How would the business transform if the comprehensive knowledge available?
What would be the value if the business transformation problem or issue were to be resolved?
How would you change the business?
Working together, the project team of Sextant Digital and the company participants will define the scope of the issue to be evaluated and the personnel to be involved. The participants will create a prioritized list of cross-functional objectives to maintain a focus on solvable business problems. The results of the Value Discovery are input to the information navigation and exploration process.
Business and Technology Transfer
The value of a full-scale transformation will depend on the quality of support it receives from the company technical and business organizations. A key requirement in the Value Discovery process is the involvement of the company personnel at all levels of project planning and implementation to affect the transfer of requisite skills and knowledge so that the company can transition the activity into a production environment as efficiently as possible.
Business Case Development
Throughout the Value Discovery, a major emphasis will be placed on the identification and documentation of the value of full-scale implementation of the new, transformed, environment.